Privacy policy

Last updated October 24, 2026

What we collect

If you email us, we receive your name, email address and whatever you choose to include in your message. When you visit this website, we collect anonymous usage data such as pages viewed, browser type and approximate location, using privacy-friendly first-party analytics and PostHog.

How we use it

We use your contact details to reply to you and, if we work together, to deliver the project. We use usage data to understand how the website is used and to improve it. We do not sell personal data.

Client data

When we manage social accounts or produce content for a client, we handle any account access and materials only to deliver that work, and we stop using them when the engagement ends.

Retention

We keep correspondence for as long as needed to deal with your enquiry or project, and for any period required by law.

Your rights

You can ask us to access, correct or delete the personal data we hold about you by emailing hello@lumiflo.io.